We believe the hard work does not stop once the vessel has been clean fixed.
Our operations team of 21 highly driven and experienced professionals located in different time zones are there to assist our customers “round-the-clock”.
Customer satisfaction is paramount for us. This can only be achieved by continuing to provide the highest level of service beyond fixing.
Our professionals are also in position to provide independent views on disputes and leverage on their legal network for legal opinions in case of need.
A dedicated team of 9 highly experienced specialists ensure the timely drawing up of charter parties to the highest of industry standards. The team have elaborated internal procedures for optimal handling and minimization of errors. The team uses internal and external software solution for CP drawing according to clients’ needs.
Administration & IT
IFCHOR Administration has been growing steadily together with an increased reliance on technology innovation. Its intranet and the internal procedures established over the years ensure a close follow-up of any file to clients’ advantage.
Our IT department developers work hand in hand with the management to enhance efficiency at every level of the company, from the commercial to the back office side. On the technology front, IFCHOR is also leveraging on its proximity to one of the best engineering schools in the world (EPFL).